Privacy Policy

Last Updated: 9/4/2026

At Svaneya, accessible from svaneya.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Svaneya and how we use it.

Information We Collect

We collect information you provide directly to us when you make a purchase, create an account, or contact customer support. This includes your name, email address, phone number, shipping address, and payment information.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and process your orders.
• Improve, personalize, and expand our website.
• Communicate with you, including for customer service and providing order updates.
• Process your transactions securely via our payment partners (Razorpay).
• Find and prevent fraud.

Payment Processing

We use Razorpay for processing payments. We do not store your card data on our servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction.

Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@svaneya.in.